We talked about the recent changes to Medicare on WXXI’s Connections show. Listen here.
Scroll down this page to make an appointment with our Medicare counselors.
To view or download the 2026 Medicare Advantage Plan Comparison Chart for Monroe County, please complete the info below.
To view or download the 2026 Medicare Advantage Comparison chart for LIVINGSTON County, please complete the info below.
MORE Information For You.
Schedule your one-on-one appointment below.
Attend a Medicare workshop.
Click here to see the schedule and register.
Or call us at 585-743-1283 to register.
Our NYS-certified Medicare counselors take the guesswork out of your decision.
Lifespan’s NYS-certified Medicare counselors are available for Monroe AND Livingston county residents who:
Need assistance understanding Medicare.
Need help choosing a plan.
Need help with a Medicare-related health insurance problem.
We provide free, unbiased, confidential assistance with health care questions, concerns, and Medicare coverage choices. We see clients by appointment.
Appointment scheduling
Schedule online: You may make an appointment via our website for a day/time convenient for you. You will be directed to the appointment scheduling calendar where you can make an in-person or telephone appointment.
Schedule by phone: To make your in-person or telephone appointment, please call the corresponding number for the county where you live.
Monroe County: 585-287-6413
Livingston County: 585-498-4034 or toll-free at 866-454-5110.
You will need documents/information for your appointment.
Please CLICK HERE to see what you will need.
Did you know?
Medicare Covers 100% of Most Preventive Care.
Learn more here.
“All my Medicare questions were answered.”
We can help with:
Applying for Medicare.
Medicare Savings Program.
Medicare Part D prescription-drug coverage and assistance with pharmacy issues.
EPIC (Elderly Pharmaceutical Insurance Coverage) Assistance Program through New York State.
Medigap coverage - Medicare Supplement Plans.
Medicare Advantage Plans.
Coverage information.
Coordination with other health insurance (employer/retiree, Medicaid).
Assistance with paperwork and health insurance problems.
Medicare fraud, abuse detection, and reporting.
Medicare COVID related questions.
If you live outside of Monroe or Livingston counties: There is HIICAP in every county in NYS. Outside of Monroe County and Livingston counties, call 1-800-701-0501.
Need help paying for Medicare? Programs are available to assist income-eligible beneficiaries with the costs of Medicare premiums and co-payments. Contact us to learn more.
