Brought to you by Lifespan and the Cornell Institute for Translational Research on Aging (CITRA).

Improving Resident Relationships in Long Term Care is an evidence-based intervention to prevent resident-to-resident aggression (RRA) in long-term care communities.

One in five nursing home residents, and one in six assisted living residents, are involved in a resident-to-resident aggressive situation in any given month. These situations can be identified, managed, and prevented using the Improving Resident Relationships program.

This specialized training:

  • Educates staff to recognize and manage aggressive behaviors, creating a safer community for residents and staff.

  • This is an evidence-based intervention to empower staff to help prevent aggresive incidents between residents.

Two options are available for nursing home and assisted living staff training:

Training for Trainers/Coaches: Intended for key staff members at your community - nursing, social work, recreational, environmental, dietary and therapy staff, lead certified nursing aides, or other supervisors or staff mentors – this model is for leadership staff who can train, coach and support their department/team.

Full staff training: Utilize the expertise of our trainers to deliver the training to your staff, on multiple shifts, if needed.

Coming soon: Improving Resident Relationships E-learning course.

Contact Anna Stetzel for training options and scheduling at astetzel@lifespanrochester.org or 585-498-4022.

 
 
 
 

Our Trainers

Anna Stetzel, LMSW

Education & Training director at Lifespan.

Art Mason

Art Mason

Nationally known in the field of aging and elder mistreatment. Former director of the Upstate Elder Abuse Center at Lifespan.