Care Management & Planning

Woman holding a flower

In our care management/caregiver consultation role we can provide information and guidance about the myriad of eldercare topics including:
Housing
Chores
Personal Care
Transportation
Adult Day Care
Respite
Guardianship
Support groups
Nursing Home Placement
Medicaid
Benefits
Mental Health Counseling
Home Health Care
Socialization

Care management (Eldersource)

Eldercare can be challenging. If you find yourself struggling to make the right choices and the right decisions in an eldercare situation, you are not alone.

Help with your eldercare situation is just a phone call away. Our care managers can meet with you in person. In Monroe County we provide:

  • Information, referral and guidance about eldercare, disability, long-term care options.

  • Personalized eldercare guidance.

  • In-home geriatric assessment: a proactive, holistic tool that assesses areas such as social health, mental health (depression & anxiety), physical health, financial and safety.

  • Assistance with decisions about housing options such as assisted living, adult homes and nursing homes.

  • Caregiver consultation and supportive services. If you would like to meet with a care manager for a consultation to learn more about your options, we can do that too.

  • Do you need help with a nursing home placement? We can help.

Call 585-244-8400. Numerous resource lists are also available on our resources page.


Finger Lakes Alzheimer's Institute
Specialized Services For Caregivers of Alzheimer's Patients

If you are providing care for a loved one with Alzheimer's, call us. Our services include:

Daughter and mother

Specialized services for families caring for a loved one with Alzheimer's/dementia.

  • Specialized care management.

  • Healthcare coordination (We assist with making medical appointments. We can act as scribe and advocate at medical appointments. We can do medication reconciliation in the home. Our staff are LPNs supervised by an RN.)

  • Family consultation

  • Education & training

  • Peace of Mind Planning (We ensure you have information about legal and financial planning.)

  • Respite (so you can take a break for a few hours a week)

  • Support groups including the "Powerful Tools for Caregivers" workshop.

  • Health & wellness programming.

We serve multiple Finger Lakes counties including Chemung, Livingston, Monroe, Ontario, Schuyler, Seneca, Steuben, Wayne and Yates.  

Call us toll-free at 844-249-7126 or our main number at 585-244-8400 for more information about these services.

Services are provided under a contract from the NYS Department of Health in partnership with the Alzheimer's Association. 


Future Care Planning Services

(For families of persons with intellectual/developmental or other disabilities.)

People with disabilities are living longer than ever. While we celebrate this trend, the troubling implication is that they may outlive their primary caregivers, their parents. Future Care Planning Services can help ensure that your loved one with a disability will always be cared for in accordance with your family's wishes.

 

Planning covers:

  • Housing

  • Guardianship

  • Health care

  • Legal documents - health care proxy, living will, power of attorney, representative payee, supplemental needs trust and government benefits.

Future Care Planning Services is a joint service of Lifespan, the Al Sigl Community of Agencies and the Arc of Monroe. To learn more, call 585-402-7840 or visit www.futurecareplanning.org.


Future Care Community Pooled Trust

This is a local community pooled trust for people with disabilities and their families.

It provides a convenient and economical way to have trust funds administered for people with disabilities. The use of funds from the trust will supplement but not supplant government benefits and enhance the quality of life for beneficiaries.

Learn more. Visit www.futurecareplanning.org or call 585-340-5883.


Wellness & Recovery Service

Lifespan's Wellness & Recovery is a one-of-a-kind service providing in-home intervention, assessment, care management and counseling for older adults who abuse alcohol and/or prescription or street drugs.

Call us at 585-244-8400 when an older adult is abusing alcohol, illegal drugs or prescription medications, and traditional treatment pathways (i.e., in-patient treatment, 12-step programs) are not working.


"I am writing on behalf of my two sisters and my brother to thank you for all you have done for my mother. We had spent months trying to find the right kind of treatment for my mother. She was 74, a recent widow, and a heavy social drinker. In grief and in loneliness, she had begun drinking all day. You talked with my mother, earned her trust, and helped her believe in herself again. After much work, we have our mother back again. I don't know what you can offer back to someone who returns your lost parent to you. Thank you."  Susan, a daughter   


Elder Abuse Intervention

Lifespan’s Upstate Elder Abuse Prevention Center provides intervention in instances of physical, emotional abuse, neglect and financial exploitation, education about elder abuse and acts as incubator for Enhanced Multidisciplinary Teams throughout New York State. Learn more here.


Caregiver Respite

Respite provides caregivers with much needed breaks to take time for themselves or run errands. Lifespan’s Partners in Caring Respite program matches trained volunteers with caregivers of those with early stage dementia or noticeable forgetfulness.

Call us at 585-244-8400 for more information.  

older woman

older man

Healthcare Coordination

Our staff of nurses can accompany patients to medical appointments, book doctors’ appointments, coordinate transportation for appointments and medical treatments, ensure the right questions are asked at appointments, advocate for patients, scribe at medical appointments, communicate results of medical appointments with appropriate family members and other professional providers, provide assistance with filling prescriptions and ensure linkages are made with other supportive community-based services.

To learn more call us at 585-244-8400.

Care Coordination & Planning Information Request Form