Safety & Protection

two people holding hands

Elder Abuse Prevention

Lifespan's Elder Abuse Prevention program provides intervention services in Monroe and nine other counties including Genesee, Livingston, Ontario, Orleans, Seneca, Schuyler, Wayne, Wyoming and Yates. The program's director, Art Mason, CSW, is a nationally recognized expert in prevention and intervention strategies.

Call us at 585-244-8400 when you suspect financial exploitation, physical abuse, emotional abuse, neglect or when you would like a speaker on the issue of elder abuse.

Learn more about the Upstate Elder Abuse Prevention Center at Lifespan. 

Learn more about elder abuse and the New York State Coalition on Elder Abuse

Download the NYS Elder Abuse Prevalence Study

Download  brochure. (English version)
Download brochure. (Spanish version)

Fraud & Scams

 If it sounds too good to be true, it probably is.

Call us at 585-244-8400:

  • If you suspect a scam or fraud.

  • If you have a problem with an unscrupulous contractor.

  • If you believe you are the victim of a scam or need help resolving a consumer dispute.

  • If you would like a free presentation on scams, fraud and ID theft for your organization.

Download brochure.

Older gentleman


We provide a general home safety review geared toward fall prevention. We also complete minor home modifications including installation of grab bars, smoke detectors, hand rails for stairs, door grips, handicapped toilet seats, tub transfer benches, bathtub seats. This service is donation and income based in Monroe County.

Call us at 585-244-8400 when you or a family member needs minor home modifications that encourage independent living.

Download brochure.

I think your program is wonderful, and thanks for making it possible to keep people safer in their homes. I had a chance to test out the grips placed in the front doorway. I’m sure it saved me from a fall! It is a great service.
— Home Modification client
man looking up from base of stairs

Personal Emergency Response System

Powered by Doyle Medical Monitoring it is an easy to use, one-push button that will immediately connect you to the Doyle Emergency Response Center located in Rochester. Just press the button on the console, pendant or wristband to get connected to people who can help you in the event of a fall or medical emergency.

$29.95 monthly monitoring fee. Free installation. Be SAFER!

To learn more, call us at 585-244-8400.