Lifespan's Financial Services

Health Insurance Information Counseling Assistance Program

Do you have questions about Medicare and other health insurance programs? Do you have questions about which plan is right for you?

Lifespan provides one-on-one advice about Medicare from filing claims to understanding your medical bills and prescription coverage to making an appeal to Medicare regarding payment to understanding how private health insurance plans fit into the Medicare picture. This service is donation-based.


Attend a free Medicare 101 workshop. Learn the basics about Medicare Parts A, B, C and D.

Medicare 101 Workshops (click here for schedule)

All workshops held at Lifespan, 1900 S Clinton Avenue in the Tops Brighton Plaza between Elmwood Avenue and Westfall Road unless otherwise noted.

Please call to make a reservation. 244-8400, ext 161 or email

We have additional locations for one-on-one counseling and guidance about Medicare. Please call for an appointment.

Rochester General Hospital

Monday-Friday 12:00-4:00




Monday-Friday 8:30-4:30

244-8400, ext. 113


Unity Campus

Woodlands at the Villages

2nd & 4th Thursday

11:00 - 3:00



Jewish Community Center

461-2004 ext. 870


Fairport Public Library

244-8400 ext. 113


OASIS at Monroe Square

244-8400 ext. 345





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