Lifespan's Training and Education Services

Elder Aware: Aging Awareness Workshop

If your customers are older adults, this is THE training opportunity that will improve customer service! Employees will actually experience what it is like to cope with loss of hearing, vision problems and confusion. Employees will learn tips for communicating with customers who are living with these disabilities. Through this interactive experience employees will become sensitive to the needs of older customers. Fee-based.

Train at least 50% of your staff and you will get an "Elder Aware" decal to display at your business.

"I thought it was one of the most interesting meetings I've ever attended. Spread the news to all! Very good — enjoyed it! Great job!"                                                    Workshop participant

I'm going home and hug my Mom."      Workshop participant

"Thank you for the wonderfully informative and interesting ElderAware program at the Brighton Library. It was definitely helpful and valuable in our quest to continue to serve all of our patrons to the best of our abilities. We highly recommend your presentation to organizations that deal with senior populations."              

 Executive Director of the Brighton Library


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